Shipping Policy
At Bombees, we are dedicated to delivering your orders quickly and securely. We work with trusted shipping partners to ensure a smooth and hassle-free experience. Below you will find all information about our shipping policy.
Shipping & Tracking
Bombees ships orders using trusted carriers. Shipping is free for all orders. The total price is displayed during checkout, with no hidden costs. Once an order ships, you will receive tracking information. This serves as confirmation that your order is in transit.
Order Changes & Cancellations
Requests to modify or cancel an order must be submitted within 12 hours of purchase. Once processing or shipping begins, changes or cancellations are no longer possible. Shipped orders cannot be canceled.
Missing, Damaged, or Not Received
Claims for missing or damaged items must be reported within 14 days of delivery and require supporting documentation, including photos and order details. Packaging damage alone does not qualify for a replacement or refund if the item is intact.
If tracking shows an order as "Delivered," responsibility transfers to the recipient. Customers must file a claim with the carrier and provide proof of loss. Claims submitted after 7 days from delivery are not eligible.
Processing
Orders are processed within 1 business day, excluding weekends and holidays. Tracking confirmation constitutes proof of shipment.
By placing an order with Bombees, customers acknowledge and accept all shipping terms outlined in this policy.
For questions or assistance, please contact info@bombees.com.
Delivery Times
| Netherlands | 6–10 business days |
| Belgium | 5–10 business days |
| United Kingdom | 6–10 business days |
| United States | 6–10 business days |
| Australia | 7–11 business days |
| Canada | 7–11 business days |
| New Zealand | 7–10 business days |
Please note: Delivery times are estimates and may vary due to external factors such as holidays, weather conditions, or courier service congestion.